Questions, answered
Fabric, undercaps, shipping and returns. Something else? Write to us.
Before you buy
What is included in a modal set?
Each modal set includes one premium modal hijab and one ice cotton undercap, custom-dyed to match the hijab shade.
What size are your hijabs?
Our regular hijab size is approximately 180 × 70 cm. Please allow up to ±5 cm variation due to custom cutting.
Are your fabrics breathable?
Yes — breathability is the first thing we choose for. Our modal and rayon are made from plant-based fibres that let air move and absorb moisture, so you stay cool and comfortable through long, warm Australian days. Even our undercap is ice cotton, chosen because it feels cool against the skin. Light on your head, and light on your shoulders.
What makes an Emirae hijab last?
Emirae is built on more than ten years inside production — choosing factories, approving samples, inspecting every order and seeing it shipped. We know exactly where quality is won and where it's lost. That's why every hijab is checked for fabric, stitching and drape before it reaches you, and holds its softness, shape and colour wash after wash.
Why do Emirae hijabs cost a little more?
Premium modal, breathable rayon and an ice cotton undercap dyed to the same shade cost more to make well. We'd rather make fewer pieces, made properly, than many that wear out quickly. Bundle any 4 and save 20%, with free AU shipping.
I already love another hijab brand. Why try Emirae?
We're glad you've found something you love. Many hijabs look alike online, but the real difference is in what you can't see: how much natural fibre is in the fabric, the quality of the dye, how each edge is finished, and the skilled hands behind every piece. That's where Emirae is different. Try one, and feel it for yourself.
Will the colour match what I see on screen?
We do our best to show colours accurately, but slight differences may appear depending on lighting and screen settings. Deciding between two shades? Message us and we'll send you a daylight photo.
Care
How should I care for my hijab?
Hand wash cold separately and dry flat in shade. Textured and soft crinkle need no ironing; for modal, steam or use a cool iron if needed. Care instructions are on the tag of every hijab.
Can I use pins?
To help protect the fabric, we recommend using magnet pins or a soft clip where possible.
Orders & shipping
When will my order arrive?
Orders are usually dispatched within 1–3 business days. We ship worldwide: delivery takes 1–6 business days within Australia and 6–28 business days internationally. We'll email your tracking link once it's on its way.
Returns
Can I return a hijab?
Because our hijabs are worn close to the face and hair, we don't accept change-of-mind returns or exchanges. If anything arrives faulty, damaged or not as described, we'll replace it or refund you. See our Returns Policy for full details.
What if my item arrives faulty or incorrect?
Email us at emirae.brands@gmail.com with your order number and a photo, and we'll make it right.
Need help?
Not sure which one to pick?
Send us a message by email or Instagram, and we'll suggest fabrics and shades that suit you.