Shipping policy
Shipping Policy
We’re pleased to offer free standard shipping on all Australian orders.
Shipping Rates & Delivery Times
Orders are dispatched within 1–2 business days (Mon–Fri, excluding public holidays). Delivery estimates are calculated from dispatch date.
Australia (AUD)
- Standard Shipping — Free
- Express Shipping — $15.00 | ETA: 1–2 business days
New Zealand (AUD)
- Standard Shipping — $17 | ETA: 5–10 business days
International Standard (AUD)
- $30 AUD flat rate | Free over $165 AUD | 6–27 business days depending on destination and customs.
Tracking
You'll receive a shipping confirmation email with your tracking link once your order ships. Please allow up to 24 hours for tracking to activate.
Customs, duties & taxes
For international deliveries, we do our best to ensure your order is shipped with the correct customs information to help minimise any additional charges. However, your local customs authority may apply duties, taxes, or handling fees. These are outside our control and must be paid by the recipient.
Need it urgently? Contact us before placing your order and we'll do our best to help.
Please allow additional processing time during sales, Ramadan, and festive periods due to increased order volumes.